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Institute for International Health - University of Sydney

As a leading international health research centre and a division of the University of Sydney, the Institute for International Health (IIH) required a system that employees could access 7 days a week. IIH staff travel on a regular basis so access at all times was a major requirement.

Prior to purchasing MYstaff, IIH had no previous HRIS or experience with Employee Management packages. However IIH wished to implement a system which would:

• Increase productivity
• Improve the employee management relationship
• Lower costs
• Improve internal processes

IIH faced the difficulty of having employees travelling around the world, with no defined work pattern. Thus a system was needed that allowed for the flexible schedules of their employees, including access outside office hours and could easily be accessed from where they were situated.

IIH has been using MYstaff for twelve months and finds the system Performs well in tailoring to the needs of their employee base. The self-service kiosk is important in reducing workload through the ability to workflow documents around the organisation, reducing the time required for recommendations and approvals. The administrative functions available on the database have been instrumental in helping to improve internal processes and the employees have the ability to access the system at a time that suits.

Wealthpoint Limited is a medium sized business of approximately 180 staff operating in the Finance industry.

As a service based company training our employees are the first contact with customers and therefore it is very important that they are motivated, skilled and managed to help our company reach our profit targets. Many also work remotely in servicing their customer needs and so the ability to make changes and submit forms and documents across the internet was a necessity.

In determining the need for a more effective means to manage their employees Wealthpoint found that there was a significant gap between systems available for small companies (50-150) to those created for larger companies (500+ employees) in the market. They investigated the various systems available on the market and selected Mystaff as the best system to meet their needs because:

• MYstaff had the functionality
• MYstaff Self Service Kiosk allowed employees to update their own records and action workflows to management.
• MYstaff was implemented quickly
• The price fitted within the Wealthpoint budget.